Privacy Policy

Last Updated: September 2, 2026

This Privacy Policy describes how 34 Ventures ("Company," "we," "us," or "our") collects, uses, and shares information in connection with the Get Real IP service ("Service") available at getrealip.net.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Billing address (collected at checkout for tax calculation)
• Payment information (processed and stored by our payment processor; we do not store full card numbers)
• Authentication data (managed by our authentication provider)

1.2 Service Usage Data

When you use the Service, we collect limited tunnel connection metadata. This is information about your WireGuard tunnel's connection to our servers — not the traffic you send through the tunnel. Specifically:

• IP address assignments (which IPs are assigned to your account)
• Tunnel connection timestamps (when your WireGuard tunnel establishes or drops its connection to our servers — not the connections you make to other destinations through the tunnel)
• Aggregate bandwidth usage (total bytes transferred through your tunnel per billing period, used for billing and abuse detection — we do not record what that traffic was)
• Tunnel configuration metadata (such as public keys and assigned addresses)

1.3 What We Do NOT Collect

• We do not inspect, log, or store the contents of your network traffic
• We do not perform deep packet inspection
• We do not log the destinations of your outbound connections
• We do not track your browsing activity through the Service

1.4 Information from Third Parties

We receive limited information from our third-party service providers, such as authentication status and payment status, as necessary to operate the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Process payments and manage your subscription
• Calculate and collect applicable taxes based on your billing address
• Assign and manage IP addresses and tunnels
• Monitor for abuse and respond to abuse complaints
• Communicate with you about your account and service status
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

3.1 Service Providers

We use third-party service providers to operate the Service, including providers for payment processing, authentication, infrastructure hosting, content delivery, and conversion measurement. These providers access your information only as necessary to perform services on our behalf and are bound by contractual obligations to protect your data.

3.2 Legal Requirements

We may disclose your information in response to:

• Valid subpoenas, court orders, or other legal process
• Requests from law enforcement when required by law
• Situations where disclosure is necessary to protect our rights, your safety, or the safety of others

3.3 Abuse Complaints

When we receive abuse complaints from third parties regarding your assigned IP address, we may disclose your contact information to the complainant as required by abuse handling procedures.

4. Data Retention

• Account information: Retained for the duration of your account plus 30 days after deletion.
• Connection and bandwidth logs: Retained for 90 days.
• Billing records: Retained as required by applicable tax and financial regulations.
• Abuse complaint records: Retained for 1 year after resolution.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular backups.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Breach Notification

In the event of a breach of security affecting your personal information, we will notify affected users as soon as reasonably practicable, and no later than required by applicable law. We will also notify relevant authorities as required.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format

To exercise these rights, contact us. We will respond within 30 days.

8. Cookies

Our website and dashboard use essential cookies for authentication and session management, and advertising cookies to measure conversions.

9. Children

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect information from children under 18. If we learn that we have collected information from a child under 18, we will delete it.

10. International Users

The Service is operated from the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the dashboard. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact

For privacy-related inquiries and data deletion requests: Contact form